Last weekend, I had the pleasure of visiting True Cosmetics Westlands Square in Nairobi, Kenya, and what a delightful experience it was! ✨ As I stepped inside the vibrant space, I was immediately enveloped by an aura of beauty and style. Having heard rave reviews about this omni-channel retail gem, I was eager to explore their offerings and discover what made them a favorite among beauty enthusiasts.
From the moment I entered, the customer service was unparalleled. An amazing attendant, who I later learned was part of the dedicated team, greeted me with warmth and enthusiasm. I was particularly impressed by how attentive they were to my needs. Just like one happy reviewer noted, “service was first. I got what I needed. It was good shopping with you.” It was clear that the team genuinely cares about making every shopping experience special!
While browsing through the aisles, I couldn't resist picking up a few products that had caught my eye. I decided to try out some items from the renowned brands they carry, specifically Neutrogena and CeraVe. I have used these brands before, so I was thrilled to find them at True Cosmetics. One of the highlights for me was the positive feedback I had heard regarding the authenticity of their products, with many customers praising, “Have used True Cosmetics products from Neutrogena, CeraVe and they are original and satisfy my expectations.” That alone gave me confidence in my purchases!
Another standout moment of my visit was when I found myself needing a specific item that wasn’t available in-store. The associate was fantastically helpful, and as one satisfied customer shared, they “arranged to pay for it at another store by M-Pesa and it was brought to Sarit Centre branch in less than 10 minutes.” I was just amazed at how willing the team was to go above and beyond to ensure I left with what I needed.
My routine includes using a good moisturizer, and I couldn't resist grabbing the CeraVe Moisturizing Cream. Priced at just Ksh 2,500, it’s an absolute steal for such a reliable brand! Plus, with my skin type being combination, I appreciated how the team assisted me in selecting the product that best suited my needs. Their knowledge was evident through their excellent customer care, emphasizing personalization - “if you don’t know what to buy, they will assist you by asking your skin type and there you get a product that matches your skin type.”
Shopping at True Cosmetics is not just about the products; it’s about the entire experience of feeling empowered and valued. With a diverse range of offerings and a team passionate about celebrating beauty, it’s no wonder that I left feeling confident and radiant. So if you're looking to elevate your beauty game, I wholeheartedly recommend visiting True Cosmetics Westlands Square. Go ahead and experience the magic for yourself!
💫 Look Beautiful. Feel Beautiful. Always. 💫