Recently, I had the opportunity to stop by Lexo Energy located on Garissa Road, Thika Station, and I must say, it was a delightful experience.
I visited the station in the early afternoon and was immediately impressed by the modern setup and the friendly atmosphere. As soon as I pulled in, I was greeted by the pump attendant, whose name I later learned was Steve. He was prompt in attending to me and addressed my needs swiftly, demonstrating excellent customer service that made me feel valued.
I came to refuel my motorcycle and decided to purchase some of their high-quality fuel. One litre of fuel costs slightly more here compared to other stations, but the discussion amongst various customers reassured me that the quality they offer is worth every coin. One satisfied motorcycle rider claimed, "Your fuel is good for long distance and I don't see any problem with your services."
In less than a minute, my tank was full. I was given a chance to test their fuel, and it indeed impressed me with its efficiency. As I pulled out, the performance of my bike became noticeably better!
Not only was I there for fuel, but I also took note of other services that Lexo Energy provides which include a well-stocked convenience store. It was quite popular among travelers who stopped for snacks and drinks. I couldn't help but think that adding services like a car wash would be a great enhancement, as several reviews suggested. One customer remarked, "Not bad but you can add other services eg carwash."
While waiting for the refueling, I overheard discussions from other patrons praising the prompt service at Lexo Energy. One customer who rides a Boda Boda mentioned how their fuel extends mileage, affirming my thoughts about the quality service here. They said, "I love your services; you are prompt to customers' needs, and your fuel extends our mileage."
In fact, I even got to witness how they handled transactions with ease. I overheard a customer mentioning they had half the cash and were allowed to leave their phone behind as a guarantee to pay later, showcasing their remarkable customer care.
This experience solidified my choice of connecting with Lexo for all my fueling needs. I have fuelled at Lexo Thika for the last year and have never left disappointed. Their quality fuel offers reliability, and the friendly attendants make every visit worthwhile. Motivated by my experience, I would recommend visiting this station for anyone in the area – it truly offers a modernized refueling experience unlike any other in Thika.