As I strolled through The Circle Mall in Kilimani on a bustling Saturday afternoon, my senses were overwhelmed by the delicious aroma wafting from the Papparoti Brasserie. It’s hard to resist the allure of their signature coffee-caramel-coated buns, a unique treat that has gained global fame since the brand first originated in Malaysia in 2003.
Upon entering, I was immediately struck by the warm and inviting atmosphere. I visited around 2 PM and the buzz of chatter filled the air, accompanied by the delightful sounds of steaming coffee and the clattering of dishes. As I took my seat, the friendly staff greeted me with genuine smiles, enhancing the ambiance further. I had read several reviews prior to my visit, and it became evident that many patrons were equally impressed by the service and overall experience.
I decided to indulge in their renowned konafa, a dish that several reviewers had raved about. One enthusiastic review even stated, 'The food was superb, and I received the best service from Mbugua—keep up the good work, I'll definitely come back!' Enjoying this delightful dessert was a treat for both my tastebuds and my soul. The konafa was perfectly crispy, with a rich sweetness that paired exceptionally well with a cup of their aromatic coffee.
During my visit, I couldn't overlook how welcoming the staff was, particularly a waitress named Carol, who was praised in a review for her exceptional service: 'Had the best customer service, was served by Carol—the best of the best!' I can wholeheartedly agree; she truly made my experience exceptional. Her recommendations added to my delight as I sipped on a refreshing drink, further complemented by her friendly demeanor.
Apart from the konafa, I also ordered their signature coffee, which many have described as a game-changer. One reviewer expressed, 'The food was delicious and well presented; the service was warm and friendly.' The coffee was rich and smooth, serving as the perfect companion to my sweet treat. I couldn’t help but feel content as I enjoyed my moment of indulgence, surrounded by a lovely crowd and excellent company.
In that moment, I felt like I was transported to a warm café, perhaps in Japan, just as one reviewer had mentioned. They noted, 'Ooh yes,,, I felt like I was in Japan; the café was well organized and nice smelling staff.' That's exactly the vibe I felt, embracing the experience at Papparoti Brasserie to the fullest.
Overall, my visit to Papparoti Brasserie Kilimani was a delightful experience filled with flavor, warmth, and welcoming service. If you’re in the area and searching for delicious food and drink, I highly recommend stopping by. It’s evident why patrons keep coming back, thanks to the delectable offerings and exceptional customer service.