On a recent trip to Nairobi, I had the pleasure of visiting the Scott Trading Company located at PVCC+9WW, Rabai Rd. I was in dire need of a windscreen replacement for my car after a nasty encounter with a stray stone on the highway. Scott Trading Company specializes in vehicle glass services and came highly recommended.
Arriving at the shop around 10 AM, I was greeted by a friendly attendant named James. His warm demeanor instantly made me feel welcome. James guided me through their services and explained the process in detail, ensuring I understood everything before proceeding.
One of the standout features of Scott Trading Company is their pricing. I had browsed a few other companies prior to my visit, and I was pleasantly surprised to find that they offered one of the most competitive rates in Nairobi. The cost for my windscreen replacement was just KES 15,000, which included the fitting, a warranty, and quality assurance.
As I waited for the work to be completed, I observed other customers and their experiences. One customer was raving about a side window replacement they had done recently. It was impressive to see how quickly and efficiently the team at Scott Trading Company worked. They completed my windscreen replacement in about an hour, which was a significant time saver for me.
Not only was the service impeccable, but the quality of the glass used was excellent. The clarity of the new windscreen was astounding, and I immediately noticed how it improved my visibility. It's clear that they use high-grade materials, which is critical when it comes to vehicle safety on the roads of Nairobi.
Another highlight was the tidiness of the workspace. Unlike some other repair shops I've visited, Scott Trading Company maintained a clean environment, which spoke volumes about their professionalism. At no point did I feel uncomfortable or unsure about leaving my vehicle in their care.
After the replacement, James even took the time to check that I was satisfied with the work done. This level of customer service is hard to come by, and it truly made my visit memorable. It’s rare to find businesses that focus not just on the service but also on building relationships with their customers.
For anyone in need of vehicle glass services in Nairobi, I cannot recommend Scott Trading Company enough. You can expect not just quality and affordability, but also a fantastic customer experience. Next time I encounter a glass issue, I know exactly where to head!