Visiting Papparoti Brasserie at Broadwalk Mall, Ojijo Road, Nairobi, Kenya, was a wonderful experience that I simply have to share. The moment I stepped in around 3 PM, I was greeted by a warm atmosphere that set the stage for a perfect afternoon treat.
The star of my visit was undoubtedly the Coffee-Caramel Coated Bun, a signature item that the chain has become famous for since its origin in Malaysia back in 2003. I couldn’t resist ordering the bun along with a refreshing Mojito—to say they were a delightful combination would be an understatement. The bun was perfectly baked, fluffy, and that luscious caramel coated finish combined with the rich coffee flavor was simply divine. The Mojito was equally impressive, sweet, and well-prepped; it quickly became one of my favorite drinks. The prices were reasonable, with the bun around Ksh 200 and the mojito at Ksh 350, both offering stellar value for their quality.
I was fortunate to experience exceptional service during my visit. I was served by the lovely Pilkington Mungai, who many reviewers praised for his warm and friendly demeanor. His attentiveness and genuine care made my dining experience even more enjoyable. Customers consistently highlighted how he made them feel welcome, with reviews stating, “It was honestly an amazing experience all thanks to Pilkington” and “Amazing and wonderful experience and great customer service from Pilkington.” A special shoutout to Pilkington for truly making my time at Papparoti memorable!
Moreover, many patrons reflected on the delicious food and the warm atmosphere, stating that “the food and drinks were great and the service was good.” It's clear that the staff at Papparoti Brasserie knows how to deliver not just exceptional food, but also outstanding customer service. The portions were generous, with many comments highlighting that the meals were filling and bursting with flavor.
As I savored the last bites of my dessert, I couldn't help but notice other customers also enjoying their meals; one family commented positively on the lovely staff and the overall ambiance. Another reviewer noted how they loved everything about the food portions and the atmosphere, emphasizing it was a 10/10 experience.
If you're in the neighborhood or looking for a perfect spot to unwind with delicious food and a charming ambiance, Papparoti Brasserie should be at the top of your list. I know I will be returning soon to explore more of their delightful offerings!