As I stepped into Papparoti Brasserie located at The Circle Mall in Kilimani, I instantly felt welcomed by the fragrant aroma of freshly baked goods and coffee. My visit took place on a sunny afternoon, and the ambience of the café was nothing short of inviting.
I had heard rave reviews about their signature products, especially the renowned coffee-caramel-coated buns. The first thing I ordered was their famous konafa, praised by many for its exceptional taste and delicious presentation. It arrived beautifully plated and, true to the reviews, it was indeed top-notch! The layers were perfectly crispy, and the sweetness was just right, making it a delightful treat.
As I savored the konafa, I was impressed by the service. Carol, the attendant who looked after me, truly stood out. She was warm, welcoming, and made the experience feel special. Many reviewers have echoed similar sentiments, stating that the customer service at Papparoti is on point. In fact, one review noted, 'Had the best customer service, was served by Carol the best of the best.' It's clear that the staff here are committed to creating a memorable experience for every visitor.
Next, I couldn't resist trying a drink. I ordered the signature coffee, which pairs perfectly with their baked goods. The coffee was robust yet smooth, making it the ultimate companion to the pastries. As I enjoyed my drink, I noticed the vibrant atmosphere; patrons around me were engaging in cheerful conversations, further enriching the overall experience.
Some customers have commented on the generous portions and the quality of the food, stating, 'Good customer service, portions are 💪🏾 and the drinks were nice. I will be back.' It's worth mentioning that the prices here are reasonable considering the quality and generosity of the servings.
Every corner of Papparoti Brasserie— from the decor to the attentive staff— made me feel at home. The positive reviews I had read before visiting held true, as the experience was simply delightful. A particular review resonated with me saying, 'The food was a 10/10 and my friends really enjoyed it.' I couldn't agree more! It’s the perfect place to relax and indulge in some delicious food.
In conclusion, my visit to Papparoti Brasserie in Kilimani was nothing short of amazing. From the exceptional food to the warm, friendly service provided by staff like Carol, it's clear why this café has gained such a devoted following. If you’re looking for a unique café experience, I highly recommend stopping by for their coffee-caramel-coated buns and a slice of konafa—you’ll thank me later!