Recently, I had the pleasure of visiting Ebenezer Mobile Spares & Accessories, a hidden gem located in Nairobi that specializes in mobile spare parts and accessories. I typically don’t write reviews, but my experience was so exceptional that I felt compelled to share it!
I stopped by on a Saturday afternoon around 2 PM, looking for a replacement screen for my smartphone. Right from the moment I entered the store, I was greeted with warmth and friendliness by the attendants. A special shoutout to James, who was incredibly helpful throughout my visit!
James quickly showed me their range of products and offered guidance on the best options for my device. I was impressed by how well-organized the store was, with an extensive selection of spare parts and accessories that catered to different mobile brands. After browsing for a bit, I decided on a high-quality replacement screen for my Samsung Galaxy, priced at Ksh 3,500. James assured me that it was both durable and reliable, and I could see why – the quality was evident.
The purchasing process was seamless, and I appreciated the transparency regarding the services offered. They provide professional installation as well, and I opted for it since I wanted to ensure everything was done perfectly. The installation was done in under an hour!
While I waited, I took a moment to explore other accessories they had on display. The variety of phone cases, chargers, and even stylish headphones was impressive. I ended up picking up a cool, rugged phone case for just Ksh 800 that I couldn’t resist!
Throughout my time there, I noticed how diligently each attendant, particularly James, assisted other customers with their queries and purchases, making sure no one left without the right product. It truly reflects the customer-centered approach that Ebenezer Mobile Spares & Accessories embodies.
Before I left, I had a quick chat with James about the services they offer. They not only deal in spare parts but also provide repairs, and it’s evident that they take pride in their work. My experience was so positive that I left with not just the products I needed, but also a sense of confidence in their services.
If you're in Nairobi and need anything related to mobile phones, I wholeheartedly recommend Ebenezer Mobile Spares & Accessories. Whether you're looking for spare parts, accessories, or excellent repair services, you’ll find everything you need with outstanding customer service. I know I’ll be returning for any future mobile needs!