During my recent visit to Lexo Energy, located at Leopard View Hotel in Free Hold, Kenya, I was pleasantly surprised by the outstanding service and modern facilities that this petrol station offers. I stopped by around 2 PM to refuel my car, and I was met with a warm greeting from the staff who were quick to assist.
The atmosphere was vibrant, a testament to its rapid growth in East Africa. The station is designed with the traveler in mind, ensuring a 360° premium experience. I filled up my tank and appreciated the fact that the fuel was 100% pure, as noted in several reviews I had read prior to my visit. This gave me peace of mind knowing I was putting high-quality petrol into my vehicle, which was priced competitively.
Moreover, I couldn't help but notice how clean and organized the station was. It truly offers more than just refueling; it's about convenience and customer satisfaction. One of the attendants, who introduced himself as James, was particularly helpful. He not only guided me through the refueling process but also offered insights on additional services that Lexo Energy provides, including car washing and pressure checks, which I think could be beneficial for many customers.
- Fuel Quality: 100% pure petrol, ensuring optimal performance.
- Customer Service: Attentive staff focused on enhancing the human experience.
- Facility Cleanliness: Modern and well-maintained environment.
While waiting for my turn at the pump, I overheard a couple of other customers sharing their thoughts. One mentioned, "this station is good for the service it's good for fueling car and the Petro is 100% so I love everything". Another chimed in, appreciating the station's focus on customer interaction, saying, "Nice station to fuel. Attention to human expectation." It’s refreshing to see a business prioritize both service and quality.
Although there’s room for improvement in some areas, such as expanding their washing services and ensuring that pressure checks are readily available, the overall experience left me feeling satisfied. Another customer expressed a similar sentiment, sharing that "the job is fine and staff also make a good team". This reinforces the positive culture that Lexo seems to foster among its employees, creating a welcoming environment for its patrons.
As my visit concluded, I felt rejuvenated not just because my car was filled with top-quality petrol, but also because of the friendly atmosphere fostered by the Lexo team. If you're in the Free Hold area, Lexo Energy is definitely worth the stop. With their commitment to customer service and modernized approach to refueling, I look forward to returning for my next fill-up!