Fueling up my vehicle at Lexo Energy located at Ruiru Station, Thika Rd, Ruiru, Kenya, has been an experience worth sharing. I visited the station recently and was pleasantly surprised by the seamless combination of technology and premium service.
Upon arrival at around 3 PM, I immediately noticed the buzz of activity. The modern layout and high-tech fuel pumps were inviting, and I could easily access everything I needed. The refueling process was quick, and I didn't have to wait in line, which is a huge plus for any busy traveler.
One of the standout features of my visit was the exceptional customer service. One attendant in particular made my experience memorable; despite not being named in reviews, their attentiveness really stood out. Reviewers have consistently mentioned the care and professionalism they received at this branch, and I couldn't agree more. The staff is genuinely dedicated to providing a fantastic customer experience.
I opted for their premium fuel option. The price was reasonable, and I could immediately tell the difference in my vehicle's performance. The reviews I had read beforehand echoed my sentiments about the value the premium fuel brings. One customer praised how the service is valuable and saves time, and I wholeheartedly mirrored this sentiment during my visit.
Interacting with Lexo Energy has shown that they value customer feedback. I experienced firsthand their commitment to follow-up, which a reviewer praised as well. "It's awesome you get back to your customers through a channelđŸ’¯," someone had said, which reflects their active engagement in ensuring customer satisfaction.
To top off my visit, I decided to grab a quick snack from their convenience store. I purchased a drink which was refreshing on that warm day, and the prices were surprisingly affordable. Many customers have expressed their happiness with the overall service, and it’s easy to see why! As one reviewer put it: "You guys make us happy...keep up the good work".
Overall, visiting Lexo Energy in Ruiru was an enjoyable experience fueled by quick service, attentive staff, and a commitment to customer care. I highly recommend anyone traveling along Thika Rd to stop in and experience the convenience and value they offer!