Last weekend, I had the pleasure of visiting Kinale, a unique online store located in the heart of Nairobi. Though I didn’t walk in physically, my overall experience of purchasing from Kinale online was absolutely delightful!
Having read several positive reviews, I was excited to explore their offerings. I specifically went to check out their handmade kitchen products and was blown away by the variety. One item that caught my attention was a beautifully crafted wooden serving platter I found for just KES 2,500. I had been looking for something unique to impress my guests at my upcoming dinner party, and this platter was just what I needed!
The website was user-friendly, making it easy to navigate through their categories. My purchase was smooth, and I was particularly impressed with the quick checkout process. What I found truly remarkable was the prompt customer service. Shortly after placing my order, I received a confirmation email, and I was able to track the shipment easily.
Upon receiving my platter, I noticed that it was even more stunning in person. It had an exquisite finish and was the perfect size for displaying an array of cheeses and fruits. Not only did it look great on my dining table, but it also served as a beautiful conversation starter!
I also want to give a special shoutout to Joyce, one of their customer service representatives. I had a question regarding the craftsmanship behind their items, and she took the time to provide me with detailed information about the materials and the artisans’ stories. Her passion for the products shone through, making me feel even more connected to my purchase!
If you are looking for quality handmade products in Nairobi, I strongly recommend checking out Kinale. My interaction took place late in the afternoon, around 4 PM, and their prompt responses ensured I didn’t have to wait long for any inquiries. The only downside I experienced was that they didn’t have a physical store to visit directly, but their online presence more than compensates for it!
In summary, my shopping experience at Kinale was terrific, and I cannot wait to host my dinner party with the beautiful platter I purchased. I’ll certainly be returning soon to explore more products—perhaps their lovely handmade utensils next time! Thank you, Kinale, for making online shopping such a wonderful experience!